FAQs
Q: How long does it take to fit a new bathroom?
A: Typically, a bathroom installation can take anywhere between 5-9 working days, however, this is dependent on the works involved and room size.
Q: Can you help me with my bathroom self-build?
A: Yes, we can help with bathroom design and supply. Please contact a member of the team who would be more than happy to assist you with your project.
Q: How much does a new bathroom cost?
A: Please speak to us for a quotation. Our team will be able to provide a rough estimate over the phone after discussing the works required.
Q: How will my house be kept clean and tidy during the installation?
A: Our installation team will protect your carpets/hard floors using covering protection and provide dust sheets where required. All areas will be left clean and tidy to ensure a safe environment for all.
Q: Will I have hot & Cold water while the works are undertaken?
A: Our installation team will ensure minimal disruption to your facilities, and we will never leave you without water when the installers leave the property.
Q: Will I be left without a working toilet until my project is complete?
A: Our installation team will always ensure a working toilet is installed before they leave the property.
*This may be a temporary installation without all fixtures complete*
Q: Can I select a delivery slot for my supply only project?
A: You can select either an AM or PM delivery slot.
Q: My toilet seat moves every time I sit down, or the seat doesn't stay up. What do I do?
A: Please refer to our step by step guide:
Step 1: Insert the screw into the hinge. If your toilet seat comes with an adjustment bracket, we suggest you look at the instructions that came with the seat before moving on to step 2. This will ensure you have the hinge adjusted correctly for that style of seat.
Step 2: You should have two top fixing plugs with your toilet seat. You now need to push them through the top of the holes in the toilet pan. These are going to be used when screwing in the toilet seat hinges in the next step.
Step 3: Align the hinges to your desired position and screw the hinge into the top fixing plug. Make sure the hinges are still in the correct position before tightening the screws.
Step 4: To fit the seat to the pan, simply line up the holes on the toilet seat with the pins on the hinge. Then push down until you hear a click. This indicates that the seat is secure and in place. If you want to remove the toilet seat, simply press the two buttons on the seat, they should be positioned near the hinge on the back.
