ABOUT US
A Desire For Excellence, Driven By Passion,
Built On Customer Experience.
The Bathroom Place is all about helping our customers achieve the bathroom of their dreams as easy as possible.
Installing or renovating a bathroom is a big task that can lead to stress and frustration. So, to fix this, our Fully Installed Service was born. Design, supply and installation all under one roof!
Our Managing Director, Stuart, along with his team, across three different locations, are committed to delivering a streamlined process to every project they undertake. A process that is all-encompassing and delivers amazing results from start to finish – and beyond.
The Beginning
The reasons behind it all
Meet the experts behind our company
STUART MARSDEN
Managing Director
With 14 years of experience within the bathroom industry, 8 of those being part of this company, when it comes managing a successful team and delivering a unique service to our clients, there’s no one better suited to the job than Stuart.
Being closely involved with every aspect of The Bathroom Place allows Stuart to keep in close contact with as many of our clients as possible. After all, he loves nothing more than seeing the reaction on people’s faces when they are shown their new dream bathroom for the first time.
When he isn’t working, receiving high praise for his team from our customers, Stuart is a family man who enjoys spending time with his wife and children. He’s also a lifelong Arsenal fan – but don’t hold that against him.
LEWIS PETCHEY
Project Manager
Our projects are the life source of our business, so we need a dedicated and talented project manager to be the driving force behind each new bathroom, taking them from customers’ initial ideas and turning them into the bathroom of their dreams.
Lewis has been working within the bathroom industry for a staggering 12 years, 5 of which have been with The Bathroom Place. Being responsible for managing our fully fitted installations and installations team, he loves nothing more than seeing his dedicated and friendly team turning customers’ dreams into reality.
In his downtime, Lewis loves to spend time with his family, enjoying long walks and short weekend trips away.
STEVIE-LEE BAKER
Area Manager & Accounts/Purchasing
Stevie is an incredible asset to our team. As our area manager, she ensures the smooth operation of our showrooms and staff, and as for her role in Accounts and Purchasing, she is vital to ensuring we are running as efficiently as possible.
Offering leadership, providing training, and ensuring quality are just a few reasons we value Stevie as part of our family. In turn, she loves coming to work knowing she has an incredible team to work with every day; a team of people that are all equals and will not hesitate to help one another.
Outside of work, Stevie enjoys spending quality time with friends and family, eating out and making memories with them.
STEVEN ROUT
Design & Sales
Working in our Kings Lynn showroom is one of the many ‘Steves’ of The Bathroom Place, Steven Rout. With the important role of being a lot of customers’ first point of contact, we are lucky to have Steven as part of our team.
While offering advice and providing information to our customers, Steven loves that there is never a dull moment and he’s always willing to help in any way he can to provide our amazing customers with the bathrooms they have dreamed of.
Outside of work, Steven likes the simple pleasures in life, whether that be going on a nice walk, relaxing with a spot of painting or logging on to play some videogames online.
STEVE SWEENY
Installation Aftercare Manager
Offering a high-quality aftercare service is incredibly important to us, and that’s where Steve comes in. As our Installation Aftercare Manager, he stays on top of everything that falls within customer aftercare.
With a staggering 36 years of experience, Steve is the best man for the job. Alongside ensuring customer guarantees are honoured, he also supports our team of installers and oversees the in-home experience and project management for our bathroom installation projects.
In his free time, Steve is a huge rugby fan and enjoys travelling across Europe in his motorhome.
KIMBERLY HUNN (KIM)
Sales & Design Consultant
As our designated Sales & Design Consultant in our Thetford showroom, Kim takes an involved approach to every bathroom project that she comes across. She’ll be by our customers’ sides from their initial enquiry to project completion.
With such an important role comes a lot of responsibility, but Kim takes it all in her stride as she helps customers with their bathroom design ideas, layout and colour selections, as well as advising customers on the products we have to offer, showing them new ways to be creative and what’s trending – this is her favourite part of the job.
When she isn’t in the showroom, Kim enjoys winding down with some arts and crafts, shopping, and spending time with her family and Pug!
LOUIS SPENCER
Warehouse & Logistics
Working in Warehouse & Logistics, Spencer plays an integral role in how we serve all of our customers – from Fully Fitted to Supply Only bathrooms.
Spencer’s duties include ensuring all products are booked in and allocated correctly, checking items are of the highest quality, preparing dispatch notes, processing any returns, and so much more. In return, Spencer is glad to be working as part of our team that is always willing to help each other out. His favourite part of the job is how smoothly our operations run and enjoys keeping systems and processes as effective as can be.
In his spare time, you’ll find Spencer enjoying his two passions in life – golf and guitar.
The highest standard of aftercare
The Bathroom Place did a lovely job on our bathroom despite the fact that our house has no straight walls or right angles in it so not an easy job, highly recommend them!
Always a great service, decent products & helpful staff.
Would highly recommend.
Currently having our third bathroom updated with supplies from this company. Excellent service throughout, always nice to deal with smaller local companies where you start off getting excellent service instead of just good service. Keep it up folks!
Really good experience from start to finish. I explained what I was trying to achieve and the team worked with me when I decided to scale back my original plans. The actual installation went very smoothly and as something wasn’t needed they took some money off too without any fuss. Found the whole process easy and wouldn’t hesitate to recommend or use again if needed.
A big thank you to the team at The Bathroom Place. I was so impressed with my finished bathroom that i went straight back to make arrangements for my ensuite to be done. The workmanship and staff involved were all very obliging and very professional. The whole process was seamless so you definitely have a very happy.