It’s clear that here, at The Bathroom Place, we pride ourselves on the services we provide. In their quality, deliverance and satisfaction rate. Whether it is our ‘fully installed service’ or our ‘free design service’ we stand out from the crowd. Our aftercare treatment is just as important to us.
First Class Aftercare
After the work is done and you have your new, dream bathroom, the work, for us, doesn’t stop there. When we say we provide outstanding service from beginning to end, we mean it.
To keep your mind at peace, our aftercare treatment is second to none – our reputation depends on it.
Customer feedback is very important to us. We want to have delivered you an amazing bathroom stress-free. We also want to be continuously improving our services. So, upon completion of the project, we will kindly ask you to fill out a customer satisfaction feedback form.
Along with this form, we will issue you with a guarantee certificate. This will guarantee our workmanship for 1 year. This guarantee covers all functionality of the installed product/s and durability of the work carried out.
Our confidence and pride in our fitters and the quality of the installation they provide, allows us to offer this guarantee certificate.
The guarantee certificate is in addition to our product warranties, which are up to a lifetime, depending on the product.
Modello Baths and Panels, as well as Carino brassware are guaranteed for 10 years.
Our Hydrowall panels are guaranteed for 5 years.
Ethos brassware and Aqualisa electric showers are guaranteed for 1 year.
MyLife mirrors and cabinets are guaranteed for 2 years.
Ethos Serie Uno shower enclosures come with a lifetime guarantee, as does the Ethos Stone Shower Trays when bought with an Ethos Serie Uno shower enclosure.
For more information on our product warranties, get in touch with us today.
After you are fully satisfied with your new bathroom, the last step will be to accept a folder containing a signed and dated workmanship guarantee, product guarantee and customer satisfaction certificates. We hope this will leave you with your amazing new bathroom feeling worry-free.
We also provide you with care instructions to make sure you can look after your new bathroom properly and keep it looking it’s absolute best at all times.
If an after-sales issue should occur, threat not. Just contact us and you can be rest assured that it will be dealt with quickly and fully.
Should you choose to work with us, you can be sure that our care and dedication runs throughout the entire process of the project and beyond!
To learn more about our aftercare treatment, please do not hesitate to get in touch today.